Case Study Of Westminster Company Essay

There are three alternatives which come to view for consideration by the Westminster Company in terms of logistical adjustments. The first option would be to consolidate its warehouses. The second option is to make use of public warehouses and the third option would be to have private warehouses. All the options have advantages and disadvantages which should be considered before a decision is made on the best type of warehousing that should be adopted by the company. System consolidation for the Westminster Company would result in easy gain of economies of transportation. This is because it would be easy to gather truckloads to and from the centers of distribution. This will lower both the customer freight as well as the transfer costs. The effects of warehouse consolidation have some great impacts on the costs of transportation. Firstly, it would reduce the inventory carrying costs. This will be as a result of the reduction of duplication of effort and use of better facilities. Ther e would also be an improvement on order fill rates. This will be achieved because the inventory will distributed from fewer locations of storage. Moreover, the number of freight transfers needed to meet the demands of the customer would be considerably reduced. System consolidation would therefore result in great savings in terms of costs. Another advantage of using the consolidated system is that it offers greater opportunities for large volumes of shipment using trucks. The consolidated system also makes it possible to practice mixed shipment. The large volumes of shipment would mean that there would be need for fewer shipments, each carrying a large quantity. This would improve the economies of scale. There are also some disadvantages of the consolidated system. There are some customers who feel comfortable when the stores are near them. Consolidating the warehouses would increase the distance from some customers. This may pose a challenge on the time taken to deliver the customers. The distance from the distribution centers would be longer and may result in a considerable increase in the cost of transportation. The other alternative is public warehousing. In this form of warehousing, the first advantage is that there is no need for fixed investment. The quality of performance is also considerably high. The first disadvantage of this system is that the variable costs involved are considerably high. Secondly, when handling products of high volume, one must incur high costs in terms of storage and handling. The third option is private warehousing. It is easy to work with  this type of warehousing when handling products which have uncertain nature in terms of their sales. However, this option would not be the best for Westminster products since they are health products which are in demand throughout the year. Use of third party warehousing and transfer would result into higher inventory costs. However, in case there are no fixed investments, the inventory costs would be considerably reduced. One of the advantages of third party warehousing is that since specialists are involved, the service provided is usually better at a lower cost. In terms of cost reduction, consolidated public warehousing would be the best alternative to explore. This is because the overall initial costs are considerably reduced using this option. This would be achieved since the company would not need to make any fixed investments of its own.

The Host Chapter 6: Followed

The light was finally fading outside the windows. The day, hot for March, had lingered on and on, as if reluctant to end and set me free. I sniffled and twisted the wet handkerchief into another knot. â€Å"Kathy, you must have other obligations. Curt will be wondering where you are.† â€Å"He'll understand.† â€Å"I can't stay here forever. And we're no closer to an answer than before.† â€Å"Quick fixes aren't my specialty. You are decided against a new host -â€Å" â€Å"Yes.† â€Å"So dealing with this will probably take some time.† I clenched my teeth in frustration. â€Å"And it will go faster and more smoothly if you have some help.† â€Å"I'll be better with making my appointments, I promise.† â€Å"That's not exactly what I mean, though I hope you will.† â€Å"You mean help†¦ other than you?† I cringed at the thought of having to relive today's misery with a stranger. â€Å"I'm sure you're just as qualified as any Comforter-more so.† â€Å"I didn't mean another Comforter.† She shifted her weight in the chair and stretched stiffly. â€Å"How many friends do you have, Wanderer?† â€Å"You mean people at work? I see a few other teachers almost every day. There are several students I speak to in the halls†¦Ã¢â‚¬  â€Å"Outside of the school?† I stared at her blankly. â€Å"Human hosts need interaction. You're not used to solitude, dear. You shared an entire planet's thoughts -â€Å" â€Å"We didn't go out much.† My attempt at humor fell flat. She smiled slightly and went on. â€Å"You're struggling so hard with your problem that it's all you can concentrate on. Maybe one answer is to not concentrate quite so hard. You said Melanie grows bored during your working hours†¦ that she is more dormant. Perhaps if you developed some peer relationships, those would bore her also.† I pursed my lips thoughtfully. Melanie, sluggish from the long day of attempted comfort, did seem rather unenthused by the idea. Kathy nodded. â€Å"Get involved with life rather than with her.† â€Å"That makes sense.† â€Å"And then there are the physical drives these bodies have. I've never seen or heard of their equal. One of the most difficult things we of the first wave had to conquer was the mating instinct. Believe me, the humans noticed when you didn't.† She grinned and rolled her eyes at some memory. When I didn't react as she'd expected, she sighed and crossed her arms impatiently. â€Å"Oh, come now, Wanderer. You must have noticed.† â€Å"Well, of course,† I mumbled. Melanie stirred restlessly. â€Å"Obviously. I've told you about the dreams†¦Ã¢â‚¬  â€Å"No, I didn't mean just memories. Haven't you come across anyone that your body has responded to in the present-on strictly a chemical level?† I thought her question through carefully. â€Å"I don't think so. Not so I've noticed.† â€Å"Trust me,† Kathy said dryly. â€Å"You'd notice.† She shook her head. â€Å"Perhaps you should open your eyes and look around for that specifically. It might do you a lot of good.† My body recoiled from the thought. I registered Melanie's disgust, mirrored by my own. Kathy read my expression. â€Å"Don't let her control how you interact with your kind, Wanderer. Don't let her control you.† My nostrils flared. I waited a moment to answer, reining in the anger that I'd never quite gotten used to. â€Å"She does not control me.† Kathy raised an eyebrow. The anger tightened my throat. â€Å"You did not look too far afield for your current partner. Was that choice controlled?† She ignored my anger and considered the question thoughtfully. â€Å"Perhaps,† she finally said. â€Å"It's hard to know. But you've made your point.† She picked at a string in the hem of her shirt, and then, as if realizing that she was avoiding my gaze, folded her hands resolutely and squared her shoulders. â€Å"Who knows how much comes from any given host on any given planet? As I said before, I think time is probably your answer. Whether she grows apathetic and silent gradually, allowing you to make another choice besides this Jared, or†¦ well, the Seekers are very good. They're already looking for him, and maybe you'll remember something that helps.† I didn't move as her meaning sank in. She didn't seem to notice that I was frozen in place. â€Å"Perhaps they'll find Melanie's love, and then you can be together. If his feelings are as fervent as hers, the new soul will probably be amenable.† â€Å"No!† I wasn't sure who had shouted. It could have been me. I was full of horror, too. I was on my feet, shaking. The tears that came so easily were, for once, absent, and my hands trembled in tight fists. â€Å"Wanderer?† But I turned and ran for the door, fighting the words that could not come out of my mouth. Words that could not be my words. Words that made no sense unless they were hers, but they felt like mine. They couldn't be mine. They couldn't be spoken. That's killing him! That's making him cease to be! I don't want someone else. I want Jared, not a stranger in his body! The body means nothing without him. I heard Kathy calling my name behind me as I ran into the road. I didn't live far from the Comforter's office, but the darkness in the street disoriented me. I'd gone two blocks before I realized I was running in the wrong direction. People were looking at me. I wasn't dressed for exercise, and I wasn't jogging, I was fleeing. But no one bothered me; they politely averted their eyes. They would guess that I was new to this host. Acting out the way a child would. I slowed to a walk, turning north so that I could loop around without passing Kathy's office again. My walk was only slightly slower than a run. I heard my feet hitting the sidewalk too quickly, as though they were trying to match the tempo of a dance song. Slap, slap, slap against the concrete. No, it wasn't like a drumbeat, it was too angry. Like violence. Slap, slap, slap. Someone hitting someone else. I shuddered away from the horrible image. I could see the lamp on over my apartment door. It hadn't taken me long to cover the distance. I didn't cross the road, though. I felt sick. I remembered what it felt like to vomit, though I never had. The cold wetness dewed on my forehead, the hollow sound rang in my ears. I was pretty sure I was about to have that experience for my own. There was a bank of grass beside the walk. Around a streetlamp there was a well-trimmed hedge. I had no time to look for a better place. I stumbled to the light and caught the post to hold myself up. The nausea was making me dizzy. Yes, I was definitely going to experience throwing up. â€Å"Wanderer, is that you? Wanderer, are you ill?† The vaguely familiar voice was impossible to concentrate on. But it made things worse, knowing I had an audience as I leaned my face close to the bush and violently choked up my most recent meal. â€Å"Who's your Healer here?† the voice asked. It sounded far away through the buzzing in my ears. A hand touched my arched back. â€Å"Do you need an ambulance?† I coughed twice and shook my head. I was sure it was over; my stomach was empty. â€Å"I'm not ill,† I said I as pulled myself upright using the lamppost for support. I looked over to see who was watching my moment of disgrace. The Seeker from Chicago had her cell phone in her hand, trying to decide which authority to call. I took one good look at her and bent over the leaves again. Empty stomach or no, she was the last person I needed to see right now. But, as my stomach heaved uselessly, I realized that there would be a reason for her presence. Oh, no! Oh, no no no no no no! â€Å"Why?† I gasped, panic and sickness stealing the volume from my voice. â€Å"Why are you here? What's happened?† The Comforter's very uncomforting words pounded in my head. I stared at the hands gripping the collar of the Seeker's black suit for two seconds before I realized they were mine. â€Å"Stop!† she said, and there was outrage on her face. Her voice rattled. I was shaking her. My hands jerked open and landed against my face. â€Å"Excuse me!† I huffed. â€Å"I'm sorry. I don't know what I was doing.† The Seeker scowled at me and smoothed the front of her outfit. â€Å"You're not well, and I suppose I startled you.† â€Å"I wasn't expecting to see you,† I whispered. â€Å"Why are you here?† â€Å"Let's get you to a Healing facility before we speak. If you have a flu, you should get it healed. There's no point in letting it wear your body down.† â€Å"I don't have a flu. I'm not ill.† â€Å"Did you eat bad food? You must report where you got it.† Her prying was very annoying. â€Å"I did not eat bad food, either. I'm healthy.† â€Å"Why don't you have a Healer check? A quick scan-you shouldn't neglect your host. That's irresponsible. Especially when health care is so easy and effective.† I took a deep breath and resisted the urge to shake her again. She was a full head shorter than I was. It was a fight I would win. A fight? I turned away from her and walked swiftly toward my home. I was dangerously emotional. I needed to calm down before I did something inexcusable. â€Å"Wanderer? Wait! The Healer -â€Å" â€Å"I need no Healer,† I said without turning. â€Å"That was just†¦ an emotional imbalance. I'm fine now.† The Seeker didn't answer. I wondered what she made of my response. I could hear her shoes-high heels-tapping after me, so I left the door open, knowing she would follow me in. I went to the sink and filled a glass with water. She waited silently while I rinsed my mouth and spat. When I was through, I leaned against the counter, staring into the basin. She was soon bored. â€Å"So, Wanderer†¦ or do you still go by that name? I don't mean to be rude in calling you that.† I didn't look at her. â€Å"I still go by Wanderer.† â€Å"Interesting. I pegged you for one that would choose her own.† â€Å"I did choose. I chose Wanderer.† It had long been clear to me that the mild spat I'd overheard the first day I woke in the Healing facility was the Seeker's fault. The Seeker was the most confrontational soul I'd come across in nine lives. My first Healer, Fords Deep Waters, had been calm, kind, and wise, even for a soul. Yet he had not been able to help reacting to her. That made me feel better about my own response. I turned around to face her. She was on my small couch, nestled in comfortably as if for a long visit. Her expression was self-satisfied, the bulging eyes amused. I controlled the desire to scowl. â€Å"Why are you here?† I asked again. My voice was a monotone. Restrained. I would not lose control again in front of this woman. â€Å"It's been a while since I heard anything from you, so I thought I would check in personally. We've still made no headway in your case.† My hands clamped down on the edge of the counter behind me, but I kept the wild relief from my voice. â€Å"That seems†¦ overzealous. Besides, I sent you a message last night.† Her eyebrows came together in that way she had, a way that made her look angry and annoyed at the same time, as if you, not she, were responsible for her anger. She pulled out her palm computer and touched the screen a few times. â€Å"Oh,† she said stiffly. â€Å"I haven't checked my mail today.† She was quiet as she scanned through what I had written. â€Å"I sent it very early in the morning,† I said. â€Å"I was half asleep at the time. I'm not sure how much of what I wrote was memory or dream, or sleep-typing, maybe.† I went along with the words-Melanie's words-as they flowed easily from my mouth; I even added my own lighthearted laugh at the end. It was dishonest of me. Shameful behavior. But I would not let the Seeker know that I was weaker than my host. For once, Melanie was not smug at having bested me. She was too relieved, too grateful that I had not, for my own petty reasons, given her away. â€Å"Interesting,† the Seeker murmured. â€Å"Another one on the loose.† She shook her head. â€Å"Peace continues to elude us.† She did not seem dismayed by the idea of a fragile peace-rather, it seemed to please her. I bit my lip hard. Melanie wanted so badly to make another denial, to claim the boy was just part of a dream. Don't be stupid, I told her. That would be so obvious. It said much for the repellent nature of the Seeker that she could put Melanie and me on the same side of an argument. I hate her. Melanie's whisper was sharp, painful like a cut. I know, I know. I wished I could deny that I felt†¦ similarly. Hate was an unforgivable emotion. But the Seeker was†¦ very difficult to like. Impossible. The Seeker interrupted my internal conversation. â€Å"So, other than the new location to review, you have no more help for me on the road maps?† I felt my body react to her critical tone. â€Å"I never said they were lines on a road map. That's your assumption. And no, I have nothing else.† She clicked her tongue quickly three times. â€Å"But you said they were directions.† â€Å"That's what I think they are. I'm not getting anything more.† â€Å"Why not? Haven't you subdued the human yet?† She laughed loudly. Laughing at me. I turned my back to her and concentrated on calming myself. I tried to pretend that she wasn't there. That I was all alone in my austere kitchen, staring out the window into the little patch of night sky, at the three bright stars I could see through it. Well, as alone as I ever was. While I stared at the tiny points of light in the blackness, the lines that I'd seen over and over again-in my dreams and in my broken memories, cropping up at strange, unrelated moments-flashed through my head. The first: a slow, rough curve, then a sharp turn north, another sharp turn back the other way, twisting back to the north for a longer stretch, and then the abrupt southern decline that flattened out into another shallow curve. The second: a ragged zigzag, four tight switchbacks, the fifth point strangely blunt, like it was broken†¦ The third: a smooth wave, interrupted by a sudden spur that swung a thin, long finger out to the north and back. Incomprehensible, seemingly meaningless. But I knew this was important to Melanie. From the very beginning I'd known that. She protected this secret more fiercely than any other, next to the boy, her brother. I'd had no idea of his existence before the dream last night. I wondered what it was that had broken her. Maybe as she grew louder in my head, she would lose more of her secrets to me. Maybe she would slip up, and I would see what these strange lines meant. I knew they meant something. That they led somewhere. And at that moment, with the echo of the Seeker's laugh still hanging in the air, I suddenly realized why they were so important. They led back to Jared, of course. Back to both of them, Jared and Jamie. Where else? What other location could possibly hold any meaning for her? Only now I saw that it was not back, because none of them had ever followed these lines before. Lines that had been as much of a mystery to her as they were to me, until†¦ The wall was slow to block me. She was distracted, paying more attention to the Seeker than I was. She fluttered in my head at a sound behind me, and that was the first I was aware of the Seeker's approach. The Seeker sighed. â€Å"I expected more of you. Your track record seemed so promising.† â€Å"It's a pity you weren't free for the assignment yourself. I'm sure if you'd had to deal with a resistant host, it would have been child's play.† I didn't turn to look at her. My voice stayed level. She sniffed. â€Å"The early waves were challenging enough even without a resistant host.† â€Å"Yes. I've experienced a few settlings myself.† The Seeker snorted. â€Å"Were the See Weeds very difficult to tame? Did they flee?† I kept my voice calm. â€Å"We had no trouble in the South Pole. Of course, the North was another matter. It was badly mishandled. We lost the entire forest.† The sadness of that time echoed behind my words. A thousand sentient beings, closing their eyes forever rather than accept us. They'd curled their leaves from the suns and starved. Good for them, Melanie whispered. There was no venom attached to the thought, only approval as she saluted the tragedy in my memory. It was such a waste. I let the agony of the knowledge, the feel of the dying thoughts that had racked us with our sister forest's pain, wash through my head. It was death either way. The Seeker spoke, and I tried to concentrate on just one conversation. â€Å"Yes.† Her voice was uncomfortable. â€Å"That was poorly executed.† â€Å"You can never be too careful when it comes to doling out power. Some aren't as careful as they should be.† She didn't answer, and I heard her move a few steps back. Everyone knew that the misstep behind the mass suicide belonged to the Seekers, who, because the See Weeds couldn't flee, had underestimated their ability to escape. They'd proceeded recklessly, beginning the first settlement before we had adequate numbers in place for a full-scale assimilation. By the time they realized what the See Weeds were capable of, were willing to do, it was too late. The next shipment of hibernating souls was too far away, and before they'd arrived, the northern forest was lost. I faced the Seeker now, curious to judge the impact of my words. She was impassive, staring at the white nothingness of the bare wall across the room. â€Å"I'm sorry I can't help you further.† I said the words firmly, trying to make the dismissal clear. I was ready to have my house to myself again. To ourselves, Melanie inserted spitefully. I sighed. She was so full of herself now. â€Å"You really shouldn't have troubled yourself to come so far.† â€Å"It's the job,† the Seeker said, shrugging. â€Å"You're my only assignment. Until I find the rest of them, I may as well stick close to you and hope I get lucky.†

Gameing as an education tool Coursework Example | Topics and Well Written Essays - 500 words

Gameing as an education tool - Coursework Example The results compared the findings obtained from analyzing data obtained from fourth-grade learners in two schools. Motion Math is designed to take the learner through three basic levels of fraction learning, with each level further subdivided into 24 sublevels. The levels represent the increasing difficulty of the game, and requires continuous attention to detail. Tests for differences in fraction knowledge for learners in the two schools (with one group in each school being introduced to Motion Math, and schools labeled A and B for ethical reasons) showed specific similarity in results. The layout involved creating two groups of students and comparing how they performed over three sets of tests (pre-test, mid-test, and post-test) administered before introducing the devices, in the middle of the week, and at the end of the week 9which also marked the end of the study period). The group that was introduced to Motion Math performed significantly better at the mid-test compared to the pre-test while the group that was not introduced to the app performed significantly better at the post-test than in the mid-test. For the Motion-Math group in each school, the results did not show significant improvement between the mid-test and posttest. On the other hand, the group that was not introduced to the app performed significantly better at the posttest than in the mid-test but did not have significant improvement in results between the pretest and the mid-test. There were short-term gains in using the app for teaching but both groups (the group that was introduced to the app and the one that was not) tended to have similar performances in the long-run. The two groups had different test trajectories motivated by the use of lack of use of the Motion Math app. The results for self-efficacy, self-ratings on fraction knowledge and fraction liking followed a similar trend as the performances,

The Difference in Nonverbal Behaviors and How It Changes In Different Article

The Difference in Nonverbal Behaviors and How It Changes In Different Stages of A Relationship - Article Example Through the research, it was found that both language and nonverbal communication are equally important for romantic relationships. However, the nature of nonverbal relationships changes with the passage of time for both genders. Women tend to be more inclined towards nonverbal cues in relationships as compared to men. The researchers studied the responses of 145 participants and found women to be more relationship-oriented than their male counterparts. The study also helped in knowing that nonverbal communication is on high end in case of more involved romantic partners. Casual daters have been found less inclined towards nonverbal cues as compared to married and long term relationship couples. Although this study is very useful, interesting, and informative, yet is has some limitations, such as, lack of involvement of people of higher age groups and inaccuracy or invalidity of the filled questionnaires as the researchers did not go in direct contact with the research participants. However, apart from these few limitations, the study seems to be very useful for people in romantic relationships as they can know where their relationship lies and how should they progress with their relationships in different stages of the romantic relationship. There were three main research questions used by the researchers. One of them was aimed towards knowing the differences between women and men and the way they respond to the nonverbal questionnaire. The second research question was aimed towards knowing the variations between the responses of research participants in five differences stages of the romantic relationship. The third question was aimed towards knowing the differences in affectionate communication in the five stages of the relationship. The research questions created by the researchers for the study were able to retrieve a good level of detail about the

The Challenges of Call Centre Restructuring Essay

The Challenges of Call Centre Restructuring - Essay Example Tengo Ltd., an online supplier of notebook computers, established a customer contact centre to deal with customer complaints and inquiries about the company’s products. Recently, the company decided to restructure because the HR director discovered that there is an overstaffing problem at the call centre. This decision has resulted in job losses. This essay analyses the wisdom of the restructuring of the call centre, taking into account the external factor of the labour market and job competition, as well as the components of change management, performance management, effective leadership, and employee motivation. Restructuring the Call Centre Companies are restructuring and job designs are being streamlined. The labour force and production processes have been restructured to cut down expenses, helping companies successfully reduce expenses in reaction to growing competition. The external labour market of call centres is in fact large, composed of a large pool of white-collar workers. The external labour market of call centres is global, national, and local (Butler, 2004, p. 168). Hence, restructuring of the call centre harms many employees. It is essential to be knowledgeable of the external labour market because of the differences in employee characteristics. Different work groups express different beliefs on career growth and motivation. For instance, white-collar employees have a tendency to expand their career outside the limits of a particular company (Liao, Martocchio, & Joshi, 2010, p. 94). This is what happened to Tengo Ltd. It suffered a high rate of turnover because its professionals in the customer department were not satisfied with their jobs anymore. The turnover is primarily caused by the restructuring. Corporate decisions to restructure or initiate change in its internal labour markets are strongly influenced by external labour markets. The external labour markets decide what arrangements of retention, expertise, and wage rate are appropr iate for an organisation (Sharma, 2006, p. 59). Companies, like Tengo Ltd., choose to restructure because they confronted new circumstances or external pressures. The HR director who found out the problem in retaining call centre workers with a profitable nearby call centre was certainly dealing with the new situations of the external labour market. Therefore, organisational processes are mainly determined by the relationship between managerial approach and external labour markets. External labour markets significantly restrict the capacity of strategy. As stated by a manager, â€Å"If you’re not going to be the highest-paying wage base in the area, you will have high turnover† (Kumar, 2010, p. 292). For example, Tengo Ltd, after restructuring, gives the best reward package to Level 3 employees. Hence, it experienced increase in labour turnover among Level 1 and Level 2 employees who handle customer complaints. In terms of job competition, call centres have replaced hu man labour with automated processes. Technology carries with it the possibility of new and easier ways of doing things, while carrying as well the ability to eliminate human labour and separate the worker from his/her fruits of labour. Tengo Ltd., through rationalisation, invested more in new automated computer system to improve response time and quality of customer service. However, along with this investment is an increase in labour turnover because the company tried to reduce its expenses in the training and development of new employees. However, the poor outcomes of the restructuring attempt of Tengo Ltd. cannot be entirely attributed to the external labour markets and job competition. Other factors are involved such as the psychological and sociological responses of employees to

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The Business Report - Essay Example The selection of simple accounting software may yield losses because of high chances of misplacing information. Besides, some of these strategies have limited capacities to enable smooth integration of all facets of business, as well as the centralization of the data sources. Therefore, a start-up IT company will begin with Excel software because it is the cheapest. However, with increasing demands, growing customer base and the complexity of financial, sales, logistics, and other operations, such companies will be forced to seek alternative packages that match with the robustness of the work. Therefore, the Enterprise Resource Planning (ERP) would be the most appropriate solution. However, ERP services are provided by different vendors, the most genuine and global leader being SAP. Packages from SAP exist in four categories, which depend on the size of the company and the cost available for investment. SAP packages are most robust approach because they synchronize and integrates dat a from the customers with the data from the sales of product and other related items. For this reason, the system makes it possible to store huge data and connect the various items and access them when needed or update the information when needed as opposed to excel. Selection of appropriate SAP package is necessary for the IT firm along its growth process. It minimizes the cost of operation and increase the output because of the efficient coordination of the business and the ability to run multiple items simultaneously. The startup companies lack enough resources to invest in purchasing and implementing the ERP packages. Such companies would need to use the cheapest available packages like Excel. The spreadsheet is the most appropriate package for recording and storing information on purchasing, sales, storage, customer information, and finances. The package